Welcome to FlexiCare. By using our services, you agree to the following terms and conditions. These guidelines are here to ensure transparency, trust, and clarity in your experience with us. Please read them carefully.

1. Introduction

FlexiCare is committed to offering safe, reliable, and personalized healthcare services. Our team of licensed professionals is here to provide you with expert care in a secure and confidential manner. By accessing or using our services, you acknowledge that you have read, understood, and agree to these terms.

2. Eligibility

You must be at least 18 years old to use our services. By signing up, you confirm that the information you provide is accurate, complete, and up-to-date.

3. Your Privacy and Data Security

Your privacy is a top priority for us. We comply with all applicable data protection laws to ensure that your personal and medical information remains secure. For more details, please see our Privacy Policy.

4. Medical Consultations

FlexiCare connects you with licensed medical practitioners and pharmacists. Please note:

   •       Consultations are strictly for non-emergency cases.

   •       Our practitioners provide advice based on the information you share. Ensure that the details you provide during consultations are accurate.

5. Prescriptions and Medications

FlexiCare services include:

   •       Evaluating whether a prescription is appropriate for you.

   •       Preparing and delivering prescribed medications in compliance with local regulations.

You may also transfer active prescriptions from another pharmacy to FlexiCare. Note that we reserve the right to decline service in cases of incomplete information or non-compliance with legal requirements.

6. Fees and Payments

   •       There are no hidden fees. You will only be charged for medications, and shipping (if applicable).

   •       Payment methods include debit/credit cards, bank transfers, or other specified options during checkout.

   •       Please review all charges carefully before completing your transaction.

7. Shipping and Delivery

   •       Medications are shipped securely and discreetly to your chosen address.

   •       Delivery timelines depend on your location. While we aim to meet estimated delivery dates, delays due to unforeseen circumstances may occur.

   •       In cases of incorrect addresses or unclaimed packages, additional charges may apply.

8. Refunds and Returns

For health and safety reasons, we cannot accept returns of medications once dispensed. However, if there is an error on our part, please contact us within 48 hours of receipt, and we will resolve the issue promptly.

9. Limitation of Liability

FlexiCare is not liable for:

   •       Incorrect use of medications.

   •       Misrepresentation of information during consultations.

   •       Unforeseen issues outside our control, such as shipping delays or technical errors.

10. Service Modifications

We may update these terms or adjust services as necessary to enhance your experience. Continued use of FlexiCare constitutes acceptance of the updated terms.

11. Contact Us

If you have questions about these terms, please reach out to us at hello@flexicareng.com. We’re here to help.