What is FlexiCare?
FlexiCare is your trusted healthcare partner. We offer discreet and convenient consultations with licensed doctors and pharmacists from the comfort of your home and deliver medications directly to your door in secure, unmarked packaging.

How does FlexiCare work?
Share your health details, connect with a healthcare professional, and receive personalized treatment. We make managing your health easy with private, professional care and convenient medication delivery.

Who can use FlexiCare?
FlexiCare is for anyone seeking confidential healthcare support, from managing sexual health to mental wellness. We provide accessible care for adults of all backgrounds who need discreet and expert attention.

Do I need a referral to use FlexiCare?
No referral is needed! You can sign up directly through our platform to get started with expert care.

Is FlexiCare available nationwide?
Yes, FlexiCare is available across Nigeria, offering accessible care to anyone in need, regardless of location.

Who will I be speaking to during a consultation?
You’ll be consulting with a licensed doctor or pharmacist who specializes in the area you need help with. Our experts are professional, caring, and ready to provide you with the guidance you deserve.

How do I book a consultation?
Booking a consultation is simple! Just sign up on our platform, answer a few health questions, and we will choose a time that works for you to speak with one of our experts.

What can I talk to a healthcare expert about?
You can consult with us on various issues like sexual health, mental wellness, and more. We provide personalized advice and solutions based on your needs.

How private is my consultation?
Your privacy is our top priority. All consultations are confidential, and we take every measure to protect your personal information.

Can I get a prescription during the consultation?
Yes, after discussing your health concerns, our healthcare professionals will recommend the best treatment plan for you and prescribe the necessary medications, if required.

Is my personal information secure with FlexiCare?
Absolutely! We prioritize your privacy and security. All personal and medical information is stored securely, and we use the latest encryption technology to protect your data.

How do you ensure the confidentiality of my consultations?
Our platform is designed with your privacy in mind. Consultations are conducted through secure, encrypted channels, ensuring your conversations remain private and protected.

Will my consultation be shared with anyone else?
No, your consultation is strictly confidential. We only share your information with authorized medical professionals involved in your care, and we never disclose your medical information to third parties.

How can I trust that my medication will be discreetly delivered?
We deliver your medications in secure, unmarked packaging to ensure complete discretion and confidentiality. Your health is private, and we respect that.

What happens if I have concerns about my privacy or security?
If you ever have concerns, our team is always here to listen and address any issues. Feel free to contact us anytime for support and reassurance.

How long does it take for my medications to be delivered?
We aim to get your medications delivered as quickly as possible. Typically, you can expect delivery within 2-4 business days, depending on your location.

Can I track my delivery?
Yes, you’ll receive tracking information once your order has been dispatched, so you can easily monitor its progress.

What packaging is used for delivery?
We use discreet, unmarked packaging to ensure complete confidentiality. No one will know what’s inside the package except you.

Do you deliver to all locations in Nigeria?
Yes! We deliver nationwide, ensuring that our services reach people in every corner of Nigeria.

What happens if I’m not home to receive my delivery?
If you’re not available and there’s no one else to receive the package, we’ll reschedule the delivery and notify you of the new date. Our goal is to ensure you get your medication quickly and without hassle

How much does FlexiCare cost?
Using FlexiCare is completely FREE —there’s no charge for consultations with our healthcare providers. You only pay for the medications prescribed to you. Plus, standard shipping to your doorstep is absolutely free!

What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers, so you can pay however is most convenient for you.

Are there any hidden fees?
No hidden fees! We believe in transparency, so the price you see is the price you pay. There are no surprises.

Do you accept health insurance?
Currently, we don’t directly accept insurance. However, our services are designed to be affordable, and we’re working to expand our payment options in the future.

Can I get a receipt for my consultation and medication?
Yes, we provide receipts for all medication orders, which you can use for personal or insurance purposes.

Do you offer any insurance coverage for your services?
We currently do not offer direct insurance coverage. However, we strive to make our services affordable and accessible to everyone.

Can I use FlexiCare services alongside my existing healthcare plan?
Yes! FlexiCare services can complement your current healthcare plan by providing additional support, privacy, and convenience for your health needs.